Privacy Policy

RM Plumbing & Septic (“we,” “our,” or “us”) respects your privacy and is committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website: https://rm-plumbing-septic.com.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information
When you fill out a contact form or request a service, we may collect:

Your name
Email address
Phone number
Address or location information
Any other details you voluntarily provide

b. Non-Personal Information
We may collect non-identifying information such as:

Browser type and version
Device type
IP address
Pages visited and time spent on the site
Referral source (how you found our site)

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries or service requests
Schedule and perform plumbing and septic services
Improve the functionality and content of our website
Send occasional updates, if you’ve opted in
Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies help us understand how users interact with our site and may store preferences for future visits. You can adjust your browser settings to refuse cookies, but some features of the site may not work as intended.

4. Third-Party Services

We may use third-party tools or plugins (e.g., Google Analytics, scheduling tools, or map services) that collect data in accordance with their own privacy policies. We are not responsible for the privacy practices of external websites or services.

5. Data Security

We implement reasonable technical and organizational safeguards to protect your information. However, no method of transmission over the internet or method of electronic storage is 100% secure.

6. Your Rights and Choices

You have the right to:

Request access to the personal information we hold about you
Request correction or deletion of your information
Opt out of any future contact or marketing emails

To make a request, contact us using the information provided below.

7. Children’s Privacy

This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this policy from time to time. When we do, we will post the updated version on this page with a new effective date. Your continued use of the site after changes are posted constitutes your acceptance of the revised policy.